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HiTechnique is a technology services organization specializing in outsourced support, management and consulting services. Our service offering spans the complete life cycle of business computing including: strategic planning, design, implementation and, of course, ongoing support and maintenance. When you hire HiTechnique you hire the Team.

This Team comes with the accumulation of 3 decades of experience and a broad base of industry accreditations and certifications including Microsoft, Novell, Citrix, Cisco and Security. We enable our clients to build standards based networks managed on a philosophy of best practices. We build and sustain our business on Relationship, Skill, and Integrity.

Technology Services

Ongoing Network Maintenance:
•   Annual service agreements
•   Block of time package
•   Help Desk
•   Scheduled Maintenance
•   Response
•   Escalation
•   On-call/emergency service

Preventative Maintenance:
•   Scheduled visit
Patch management and updates
Security scans
Asset management
Warranty and support tracking
Antivirus
Storage system maintenance
Backup system testing

Proactive Monitoring:
•   Remote monitoring
•   Performance monitoring
•   LAN monitoring
•   WAN monitoring
•   Critical system logging
•   Periodic review
•   Automated monitoring

Consulting:
•   Network Assessment
•   Best Practices Assessments
•   Strategic Technology Planning
•   Security Assessment
•   Disaster Recovery
•   Design
•   Project Management
•   Project Implementation
•   Acquisition Assistance

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